Yes! As soon as you place your order, you'll receive an instant confirmation message on your registered email id, including your Order ID and details.
Once your order is dispatched, weβll send you regular updates β including the tracking link β directly to your registered email id.
If you havenβt received your confirmation or tracking info, simply message us at +91 9928814503 and weβll help you out right away.
Shipping Within India:
We aim to dispatch all orders by the next business day. If thereβs any delay, weβll notify you immediately.
Once shipped, delivery usually takes 1 to 7 days, depending on your location. Youβll receive all tracking details via email.
π International Shipping (Outside India):
We ship through trusted international courier partners. Delivery typically takes 7 to 10 days.
Any delays or updates will be shared with you proactively.
Weβre sorry to hear that! While damage during transit is rare, it can happen.
To help us resolve it quickly:
Please record an unboxing video while opening your package.
Share the video with us on WhatsApp at +91 9928814503 within 1 day of receiving your order.
Once verified, weβll immediately replace the product at no extra cost.
You can easily place your order directly on our website: www.dollsoul.in
If you face any issues while ordering, feel free to DM us on WhatsApp at +91 9928814503 β weβre happy to assist you!
Weβd love to help make your celebration special!
Simply DM us on Instagram @dollsoul.in or WhatsApp us at +91 9928814503, and our team will get in touch to assist you with return gift options and bulk orders.
Yes, we do! We offer bulk and wholesale pricing for large orders.
Just WhatsApp us at +91 9928814503 to get started.
For single-item purchases, you can place your order directly on our website: www.dollsoul.in
